1. How The Program Works
Our mission is to nurture and grow the CCW community and network across the Australia and New Zealand market. The CCW referral rewards program aims to incentivise our existing community to share our content with other contact centre industry professionals.
When you sign up to our rewards program, you will receive a unique referral link that you can share with other contact centre professionals with ANZ (no vendors or service providers). Our referral platform will track every contact of yours who signs up to our community using your unique referral link. The total number of sign-ups will indicate which reward you will be entitled to.
2. A Referral Is
2. Rewards And Offers
3. Issuing Of Rewards And Offers
Referrals will be tracked and rewarded within 30 days of approval. The participant agrees that IQPC adjudication is final and binding in all instances of dispute.
5.1. These Referral Terms are published by IQPC (“we”’, “us” and “our”). Our Referral Program as displayed on our Website https://www.customercontactweekdigital.com/events-customercontactweek-au/ and these Terms form a binding agreement for both Referring Users (“you” or “your(s)”) and people who receive our referral invitation.
5.2. This Referral Program permits you to invite your contacts to participate in one or more Referral Program(s).
5.3. You may only invite colleagues and industry relevant contacts to this Referral Program (no vendors or service providers – only CCW professionals within ANZ).
6. Completed Referrals and Limit
6.1. A Completed Referral is when a Referring User refers this Program to one of his/her contacts. Subsequently, that contact will either sign-up, make a purchase or complete whatever action is determined as a referral above - which is not cancelled or disputed in accordance with Subsection 3.
6.2. A limit to the number of referrals by Referring Users may apply. Or we may specify a maximum number of Completed Referrals who are eligible for the benefits of this Program.
6.3. All referred people must be new and first-time contacts within the IQPC database. Existing database records will not be included in the participants referral count
6.4. You represent all personal information is 100% correct and up to date. We may monitor your use of the Referral Program or request your ID to verify your identity before issuing rewards.
7.1. This Program cannot be combined with other IQPC’s referral programs, discounts, vouchers, benefits or incentives. By participating in this Referral Program, we may restrict you from any other promotion, program, discount, or vouchers.
7.2. You understand and agree that you must not use referral methods that are bothersome to the recipients. Moreover, your participation in the Referral Program must not violate the applicable law, including but not limited to anti-Spam legislation, which is mass distribution of unsolicited messages or violate GDPR regulations
7.3. You must not publish our Referral Program on any sites or platforms that house any Adult Content, Alcohol, Tobacco, Gambling, Games and Online Casinos, Political Content, and any form of illegal activities.
7.5. You must only use our Referral Program for personal use and refrain from its use for commercial purposes.
8. Term and Termination
8.1. This Referral Program will run until the announced date and that date can be extended or restricted. We may also in our sole discretion notify Users that the Referral Program has ended with immediate effect.
8.2. Any referral made before the end of the Referral Program will count toward your total referral count assuming it meets required criteria; however we may exclude referrals at our sole discretion made after the programs termination date.
8.3. We may terminate this Referral Program at any time, including your participation or the availability of its benefits.
9. Exclusive Relationship
9.1. You understand and agree that you are simply a user of our services and/or products, and refrain from implying any other affiliation or legal relationship with us.
9.2. You understand and agree that you are never authorized to legally bind our company.
9.3. You must never create any materials that contain our branding, trademark, (part of) our corporate identity.
9.4. By participating in the Referral Program you must not represent yourself in duplicate, agent or intermediary of our company
10. Privacy and Information
10.1. You undertake to respect the privacy rights of the people you invite to our Referral Program and direct to our website.
We may amend the terms and conditions of our Referral Program. We may offer and/or restrict additional incentives, benefits and programs. As a result, additional terms may apply. You agree that you are aware of those amended and additional terms.
12. Violations and Termination
12.1. In case we suspect any violations of these terms or otherwise tampering with, fraud or unreasonable use of our Referral Program, we may in our sole discretion cancel the distribution of any discount, benefit or payout.
12.2. If you are a current or former employee, contractor or affiliate of our company, we may restrict your participation in the Referral Program, and we may restrict or cancel your participation with immediate effect.
12.3. You must comply with all applicable laws and regulations, and refrain from violating any third party rights. These rights include any copyright, trademark or other proprietary rights.
13. Disclaimer and Indemnification
13.1. We offer our Referral Program and its benefits only on an “as is” and “as available” basis. We may remove, change and update the Referral Program in our sole discretion. We will never make any promises or guarantees about the content and information of our Referral Program. We disclaim our responsibility for any information that is incorrect or has errors.
13.2. Our Referral Program is based on our best efforts. You acknowledge and agree that we can never guarantee any benefit or result from participating in the Referral Program.
14. No Correspondence, Disputes And Refunds
With regards to the distribution of discounts, vouchers, incentives, prizes, awards or other benefits, no correspondence will be entered into. Moreover, we shall never respond to any complaint or accept any dispute about the Referral Program, and the abovementioned benefits. are provided “as is” and we never refund or exchange such benefits.
15. Applicable Law
The law of our residence shall apply and the court in that country is competent to hear any claim that may arise out of these terms.
For further info about the referral program, please email email@example.com